SetelHellas Deploys Cisco IP Telephony Service at Celestyal Cruises Offices

In Piraeus and Nicosia and at Optimum Ship Management

Installation Will Integrate Communications, Foster Collaboration,

Improve Efficiency and Increase Productivity throughout the Entire Enterprise

Piraeus, Greece: Celestyal Cruises, long an early-adopter of innovative technology, announced it has selected SetelHellas to equip its offices in Greece and Cyprus, including Optimum Ship Management, with Cisco IP telephony service. The installation will integrate communications, foster collaboration, improve efficiency and increase overall productivity throughout the entire enterprise.

The Cisco IP telephony solution, provided, implemented and supported by SetelHellas, combines B2B and B2C connectivity and enables Celestyal Cruises’ teams in Greece and Cyprus to cooperate more effectively and to provide even better service to the company’s partners and customers around the world. The solution includes Next GenerationCommunication Services, including VoIP, Instant Messaging, and Web and Video Conferencing, all of which enhance and strengthen the company’s autonomous digital infrastructure and enable direct, instant communications between employees at all of the company’s offices and between the company and its customers, partners and suppliers.

“We were looking to create a seamless interface between all of our offices, and SetelHellas provided us with a solution that bundles all of our communications into a single platform,” said Celestyal Cruises CEO Kyriakos Anastassiadis. “We are constantly seeking to increase efficiency and productivity throughout our entire operation, and we now have the communications infrastructure in place to support better and faster communication internally and externally.”

Mr. George Marinakis, Managing Director at SetelHellas S.A. quoted: “We are proud to provide added value solutions utilizing the best available technology in well-established organizations such as Celestyal Cruises. We are looking forward to strengthening and developing this business relationship further.”

The Celestyal Cruises MIS/IT department will gradually exploit the entire system over the 2017 Aegean cruise season.

For more information please visit

Celestyal Cruises Press Office: Frosso Zaroulea +30 216 4009659

About Celestyal Cruises

Celestyal Cruises is one of the only cruise lines based in Greece. The company’s main ports of call are the Greek Islands and Cuba, where it sails 7-day cruises year-round. Celestyal Cruises operates five mid-sized vessels, each one cozy enough to enable its crews to provide genuine and highly-personalized service to the company’s passengers. The foundation of the company’s philosophy is the ‘destination’: every cruise is focused on true cultural immersion and the provision of authentic, lifetime experiences, both on board and onshore.

Corporate Responsibility

Celestyal Cruises is deeply committed to sustainability and ethical business practices. The company actively supports the local communities in the destinations it visits, particularly in the field of education. Since 2015, more than 1,200 students on the Greek islands of Milos, Patmos and Ios have enjoyed a ‘journey to knowledge’, by attending specialized educational programs, initiated by Celestyal Cruises. Additionally, Celestyal Cruises supports cultural NGOs; while promoting youth entrepreneurship, marine student development and child welfare.

ISO Certification

The entire spectrum of Celestyal Cruises’ ship management, including technical, hotel and crew management, and offices, are certified in accordance with ISO 9001/14001 standards. The certifying authority is DNV-GL, which is widely recognized as the largest and most respected rating agency in the marine industry.

Awards & recognition

In 2017 Celestyal Cruises received four Cruisers’ Choice Awards from Cruise Critic, the world’s largest online cruise community: ‘Best’ in the mid-sized category, for ‘Embarkation’, ‘Entertainment’, ‘Shore Excursions’ and ‘Value’. At the Greek Tourism Awards 2017 the company won five awards, an indication of its dynamic presence in the cruise sector and the great value it provides its customers. Specifically, the company won the Gold Award in the following categories: ‘Tourism Season Expanding Initiatives-Greek Tourism Product Enrichment’, ‘Guest Service Excellence’, ‘Gastronomic Tourism’ and ‘Corporate Identity-Corporate Reputation Management-Branding’; the company also won a silver award in the ‘Integrated Marketing Campaign’ category.

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About SetelHellas SA: SetelHellas is an international provider of leading ICT solutions specially designed for the maritime and offshore vertical businesses. Combined with the power of the cloud and Internet of Things (IoT) technology, the SH-Suite from SetelHellas is able to support the most efficient and secure operation of smart ships. With a broad set of Maritime Apps, Business Insight and Analytics, Automation and Advanced Communication as an integral part of SetelHellas products; the SH-Suite offers remarkable new capabilities and ultimate value in a connected world. Our Award Winning Solutions and SetelHellas’ installed base constitute the ultimate proof of success and excellence in providing holistic and efficient Maritime Solutions.

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